DSM550
DIRECTED SMARTSTART PRO 4G LTE GPS Module
Start, Control, & Locate Your Vehicle From Virtually Anywhere! A connected vehicle offers convenience and peace-of-mind. Control your vehicle from your smartphone, check in to see everything is as it should be, and track your tracks.
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2-Way Communication
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Virtually Unlimited Range
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Remote Start & Keyless Entry
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GPS Vehicle Tracking
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Real-Time Vehicle Status & Alerts
Start, find, and control your car—all from your phone.
The DIRECTED SMARTSTART PRO DSM550 4G LTE GPS Module works with the DIRECTED SMARTSTART and DIRECTED SMARTSTART PRO apps to let you remote-start your car, lock or unlock it, and track its location.
Built for speed and reliability, DIRECTED SMARTSTART PRO uses 4G LTE and pairs perfectly with DIRECTED’s DS4/DS4+ systems. Its one-piece wiring harness makes installation quick and clean, and it's fully compatible with existing setups.
A subscription (1 to 3 years) to DIRECTED SMARTSTART Secure or GPS Premium is required. The Secure plan includes features like vehicle location tracking and movement alerts. The Premium plan adds extras like geo-fencing and alerts when entering or leaving specific areas.
The app also shows your car’s current status—whether it’s locked, running, or if a door is open.
DIRECTED
- DIRECTED SMARTSTART PRO 4G LTE GPS module for a remote start system.
- Displays location, vehicle speed & customized GPS alerts.
- Lock/arm, unlock/disarm, remote start, trunk release, panic button & 2 aux channels.
- Remote start via smartphone (iPhone(R) 4. 3 or later, Android(TM) SDK 1. 6 or later), but vehicle must already be equipped with a remote-start system.
- Not compatible with BlackBerry(R) devices.
DIRECTED SMARTSTART PRO
OVERVIEW
Use Your Smartphone to Manage, Monitor, & Protect Your Vehicle
Remotely start your vehicle to warm or cool its climate before travel.
Check your vehicle's alarm system status to see whether it has been triggered.
Lock your vehicle's doors when you realize they may be unlocked!
Decipher your engine errors with Diagnostic Trouble Code explanations.
Location is Everything! Know Where Your Vehicle is at All Times
Locate your vehicle at anytime with Location-on-Demand.
Monitor multiple vehicles in a single account. Great for keeping eyes on your teenagers!
Receive real-time vehicle alerts including Lockdown, Speed, and SmartFence violations.
Get turn-by-turn directions to your vehicle with integrated maps.
Small Fleet & Family - Connect to and Manage All Your Vehicles.
Perfect for keeping track of families and small business fleets!
Trip History with GPS breadcrumbs at near real-time frequencies.
Driver behavior monitoring with harsh braking and cornering alerts.
Impact detection alerts notify when impact occurs.
Free Roadside Assistance Included with Service Plans
Available 24 hours a day and 365 days a year for when the unexpected occurs.
By phone or through the DIRECTED SMARTSTART PRO app when pre-registered in the DIRECTED Motor Club.
Towing, Battery, Flat Tire & Lock-out help, and Fuel, Oil, Fluid & Water delivery.
Comprehensive coverage provided within the United Statesand Canada.
HOW IT WORKS
The Smart Way to Stay Connected to Your Car.
DIRECTED SMARTSTART connects you to your vehicle through your smartphone. Our Vehicle Control Platform (VCP) uses the latest technologies - so you're always connected. The DIRECTED SMARTSTART device in your vehicle communicates through its built-in cellular modem. Your smartphone just needs a cellular signal or Wi-Fi. These connections, made possible with a DIRECTED SMARTSTART service plan, enable you to find and control your vehicle, check its status, and receive alerts.
The directed SMARTSTART Connection
DIRECTED SMARTSTART PRO App
Vehicle Control Platform
DIRECTED SMARTSTART PRO
Vehicle Remote Start or Security System
Vehicle
Download the DIRECTED SMARTSTART App (Legacy).
Download the DIRECTED SMARTSTART PRO App (New).
best-in-class
DIRECTED SMARTSTART provides you with the best-in-class vehicle control platform for the fastest connected vehicle experience in the world!
secure connection
A secure connection is managed between our vehicle control platform, your vehicle, and the DIRECTED SMARTSTART App on your smartphone.
Touch a button, experience the connection!
It's easy to connect your vehicle to the cloud so you can access it anytime from nearly anywhere. Download the DIRECTED SMARTSTART App to get an entirely new level of 2-way interaction between you and your vehicle.
Professional Hardware Installation
DIRECTED hardware must be professionally installed into your vehicle to work with the DIRECTED SMARTSTART App. A remote start or security system is required do vehicle control (start, lock, unlock) and check vehicle status. With the DIRECTED SMARTSTART portfolio of products, you're sure to find at least one perfectly suitable solution for vehicle control, status, and location. Where To Buy
service plan subscription
Subscription to a service plan is required to provide DIRECTED SMARTSTART services over cellular networks and GPS systems to start, control and locate your vehicle through the connected vehicle platform. Check out the available service plans! View Plans
SERVICE PLANS
DIRECTED SMARTSTART devices use the latest GPS and LTE cellular technology to connect you to your vehicle from nearly anywhere in the world! DIRECTED SMARTSTART products, such as DIRECTED SMARTSTART Pro, require an active subscription plan to track, monitor, and receive alerts related to your vehicle.*
When you activate a new DIRECTED SMARTSTART device, the following special offers are available for DIRECTED SMARTSTART PRO:
- 30 days of FREE GPS Premium Service on a Trial basis!
- 1 year of FREE Basic Service!
One-way Commands
Two-way Commands
Vehicle Control:
Lock / Unlock / Trunk
Remote Start
Runtime Remaining
Panic
Aux Commands
Vehicle Status:
Doors, Locks
Ignition, Engine
Security
Trunk, Hood
Real-time Alerts:
Security Alarm
Lockdown/Tow
Low Battery
Speed
SmartFence (Geofence)
Harsh Acceleration
Curfew
Idle
Impact Detection
GPS
GPS Monitoring
Hybrid & Street Map Views
Vehicle Location Sharing
Map to Vehicle Directions
Trip History with Breadcrumbs
Other:
SmartSchedule
Check Engine Codes
Bonus! Roadside Assistance
Multiple User Support
User Specific Alert Profiles
Real-time Status
Cabin Temp
Extend Runtime
Separate Web Portal
BASIC
Not Available
SECURE
$6.99 / month
GPS PREMIUM
$11.99 / month
2
Scroll right to view more plans
One-way Commands
Two-way Commands
Vehicle Control:
Lock / Unlock / Trunk
Remote Start
Runtime Remaining
Panic
Aux Commands
Vehicle Status:
Doors, Locks
Ignition, Engine
Security
Trunk, Hood
Real-time Alerts:
Security Alarm
Lockdown/Tow
Low Battery
Speed
SmartFence (Geofence)
Harsh Acceleration
Curfew
Idle
Impact Detection
GPS
GPS Monitoring
Hybrid & Street Map Views
Vehicle Location Sharing
Map to Vehicle Directions
Trip History with Breadcrumbs
Other:
SmartSchedule
Check Engine Codes
Bonus! Roadside Assistance
Multiple User Support
User Specific Alert Profiles
Real-time Status
Cabin Temp
Extend Runtime
Separate Web Portal
BASIC
1-Year Free
for New Activations onDIRECTED SMARTSTART PRO
SECURE
$5.83 / month
Prepay $69.9917% Savings
GPS PREMIUM
$10 / month
Prepay $119.9917% Savings
2
One-way Commands
Two-way Commands
Vehicle Control:
Lock / Unlock / Trunk
Remote Start
Runtime Remaining
Panic
Aux Commands
Vehicle Status:
Doors, Locks
Ignition, Engine
Security
Trunk, Hood
Real-time Alerts:
Security Alarm
Lockdown/Tow
Low Battery
Speed
SmartFence (Geofence)
Harsh Acceleration
Curfew
Idle
Impact Detection
GPS
GPS Monitoring
Hybrid & Street Map Views
Vehicle Location Sharing
Map to Vehicle Directions
Trip History with Breadcrumbs
Other:
SmartSchedule
Check Engine Codes
Bonus! Roadside Assistance
Multiple User Support
User Specific Alert Profiles
Real-time Status
Cabin Temp
Extend Runtime
Separate Web Portal
BASIC
Not Available
SECURE
$4.72 / month
Prepay $169.9930% Savings
GPS PREMIUM
$8.33 / month
Prepay $299.9930% Savings
2
Two-way Commands
Vehicle Control:
Lock / Unlock / Trunk
Remote Start
Runtime Remaining
Panic
Aux Commands
Vehicle Status:
Doors, Locks
Ignition, Engine
Security
Trunk, Hood
Real-time Alerts:
Security Alarm
Lockdown/Tow
Low Battery
Speed
SmartFence (Geofence)
Harsh Acceleration
Curfew
Idle
Impact Detection
GPS
GPS Monitoring
Hybrid & Street Map Views
Vehicle Location Sharing
Map to Vehicle Directions
Trip History with Breadcrumbs
Trip Updates
Trip History Retention
Other:
SmartSchedule
Check Engine Codes
Bonus! Roadside Assistance
Multiple User Support
User Specific Alert Profiles
Real-time Status
Cabin Temp
Extend Runtime
Separate Web Portal
SMALL FLEET & FAMILY GPS
$19.99 / month
10
2 minutes
90 days
SMALL FLEET & FAMILY GPS PREMIUM
$29.99 / month
10
30 seconds
1 year
Two-way Commands
Vehicle Control:
Lock / Unlock / Trunk
Remote Start
Runtime Remaining
Panic
Aux Commands
Vehicle Status:
Doors, Locks
Ignition, Engine
Security
Trunk, Hood
Real-time Alerts:
Security Alarm
Lockdown/Tow
Low Battery
Speed
SmartFence (Geofence)
Harsh Acceleration
Curfew
Idle
Impact Detection
GPS
GPS Monitoring
Hybrid & Street Map Views
Vehicle Location Sharing
Map to Vehicle Directions
Trip History with Breadcrumbs
Trip Updates
Trip History Retention
Other:
SmartSchedule
Check Engine Codes
Bonus! Roadside Assistance
Multiple User Support
User Specific Alert Profiles
Real-time Status
Cabin Temp
Extend Runtime
Separate Web Portal
SMALL FLEET & FAMILY GPS
$16.67 / month
Prepay $199.9917% Savings
10
2 minutes
90 days
SMALL FLEET & FAMILY GPS PREMIUM
$25.00 / month
Prepay $299.9917% Savings
10
30 seconds
1 year
Two-way Commands
Vehicle Control:
Lock / Unlock / Trunk
Remote Start
Runtime Remaining
Panic
Aux Commands
Vehicle Status:
Doors, Locks
Ignition, Engine
Security
Trunk, Hood
Real-time Alerts:
Security Alarm
Lockdown/Tow
Low Battery
Speed
SmartFence (Geofence)
Harsh Acceleration
Curfew
Idle
Impact Detection
GPS
GPS Monitoring
Hybrid & Street Map Views
Vehicle Location Sharing
Map to Vehicle Directions
Trip History with Breadcrumbs
Trip Updates
Trip History Retention
Other:
SmartSchedule
Check Engine Codes
Bonus! Roadside Assistance
Multiple User Support
User Specific Alert Profiles
Real-time Status
Cabin Temp
Extend Runtime
Separate Web Portal
SMALL FLEET & FAMILY GPS
$13.89 / month
Prepay $499.9930% Savings
10
2 minutes
90 days
SMALL FLEET & FAMILY GPS PREMIUM
$20.83 / month
Prepay $749.9930% Savings
10
30 seconds
1 year
FAQ
DIRECTED SMARTSTART is the only vehicle security and remote start system that works with your smartphone. DIRECTED SMARTSTART is brought to you by DIRECTED, the leader in vehicle security and remote start systems. With DIRECTED SMARTSTART, you can use your smartphone to pre-warm your car’s cabin in the winter, pre-cool it in the summer, lock and unlock your doors, arm and disarm your vehicle’s security system, open your trunk, and even find your car in a parking lot, all using your smartphone.
DIRECTED SMARTSTART PRO is a clever solution that combines the functionality of your vehicle’s key fob with your cell phone. Now you can control your vehicle’s locks, security system, remote start system, and trunk release with your cell phone. Anyone who’s used a remote car starter before knows that range is critically important to maximizing the value of your remote starter – and range doesn’t get any better than with a DIRECTED SMARTSTART PRO. If your phone has sufficient signal and your vehicle also has sufficient signal……YOU’RE ALL SET!
Let’s face it; your vehicle can be pretty uncomfortable in extreme weather. In fact, getting into a frozen or overheated car can be downright painful. With remote start, you can start your car from the comfort of your home to make sure it is the right temperature before you get inside. The DIRECTED SMARTSTART remote start system provides virtually unlimited range so you can rest assured your remote start system is activated no matter how far away you are from your vehicle.
- A complete DIRECTED SMARTSTART system, or, if you already have a compatible remote start system, you need the add-on DIRECTED SMARTSTART module.
- A compatible smart phone (not included with the DIRECTED SMARTSTART system).
- DIRECTED SMARTSTART application for your smartphone
DIRECTED SMARTSTART PRO modules use 4G LTE technology with superior nationwide coverage, much faster response, and additional features when combined with a DIRECTED digital security or remote start system. Upgrading now ensures future compatibility with new features and eliminates the risk of coverage problems. With these new modules you can expect to use them for many years without needing to upgrade again.
Yes, if you wish to continue to access your installed system with unlimited range via the DIRECTED SMARTSTART app. Earlier models are no longer able to connect due to carrier cell network shutdowns (2G, 3G etc.).
We always recommend using the current version of the DIRECTED SMARTSTART app for the best experience and access to the latest features.
For current upgrade packages and offers, please select the “Special Offer” link next to your existing older DIRECTED SMARTSTART module on the mySMARTSTART web site, or via the app (click Menu/Account/Manage Account).
No. You can continue to use your existing cellular service.
Your existing DIRECTED SMARTSTART module used an older, appropriate cellular connectivity based on when it was manufactured and the requirements for vehicle telematics hardware and features at that time. Since then, most of those older networks have been shut down by the carriers or access to them has been removed for other reasons. In order to keep your vehicle connected with DIRECTED SMARTSTART, the installed module needs to be 4G LTE currently, as is the case with DIRECTED SMARTSTART PRO.
Absolutely. DIRECTED SMARTSTART PRO 4G LTE modules connect seamlessly across North America: in the US, Canada, and Mexico.
With DIRECTED SMARTSTART, there is no such thing as "too far away." DIRECTED SMARTSTART works over a cellular network or over Wi-Fi, giving you virtually unlimited range anywhere in the U.S. As long as your vehicle is in range of a cellular signal and your phone has a cellular or Wi-Fi signal, DIRECTED SMARTSTART will work.
Your DIRECTED SMARTSTART is an “always-on” connected device that communicates over a cellular network. Just like a cell phone, your DIRECTED SMARTSTART requires a service plan from a cellular provider to communicate over the network.
Yes. Users can be added by downloading the app on another smartphone and entering the Username and Password for the account. Once the app is installed on the new smartphone, you can access all cars already set up on the account. You can also add users with their own logins (email addresses) and assign vehicles specifically to them, via the mySMARTSTART web site.
Yes. Multiple vehicles can be installed to your account. A separate DIRECTED system will have to be installed in each vehicle, but after that you can control any of your vehicles with any smartphone you’ve authorized.
Currently, DIRECTED SMARTSTART PRO is available in North America (USA, Canada, Mexico) as well as many countries worldwide. For use outside North America, a specific 4G LTE module is required (DSM550i). Please consult with the DIRECTED or DIRECTED distributor in your country for details on products, pricing, and service plan options.
DIRECTED SMARTSTART is available only through authorized retailers that offer professional installation. Professional installation is required.
Remote start means being able to start your vehicle from a distance using a remote control, or in the case of DIRECTED SMARTSTART, your smartphone. This allows you to have the vehicle warmed up in cold weather or cooled down in hot weather, before you get in to drive it. This may seem like a luxury but in extreme climates it is virtually a necessity as well as a safety factor.
Yes. Our systems keep the vehicle locked securely while it is remote started, and it still requires a key to actually drive the car. If anyone gets in the car and tries to drive it without the key, the car just shuts off.
DIRECTED is continuously improving DIRECTED SMARTSTART. That means we are already working on compatibility with other smart phones. Please refer to [www.DIRECTED.com](https://www.DIRECTED.com) for the current list of compatible smart phones. We also have lots of other products that don’t require an smartphone to start your car. See DIRECTED.com for more information about DIRECTED remote start and security systems.
Some internet service providers will mark our email as SPAM or JUNK. Please check these folders if you do not receive your email within a few minutes. If the activation email is not there, it is possible that the installer did not complete the activation process or the wrong email address was entered. Please bring the vehicle back to the original installer to have the process completed or the email address corrected.
Even if the VSM550 is not plugged into a compatible system that can lock or unlock your vehicle or remote start it, it will still provide numerous GPS features. We recommend however that you integrate it with one of our many compatible systems to enable the complete DIRECTED SMARTSTART feature set. Please visit [www.mySMARTSTART.com/plans/](https://www.mySMARTSTART.com/plans/) for a list of features covered by the service plan selection you choose
No. We provide a 72 hour (3 day) grace period following the installation of your DIRECTED SMARTSTART system which provides you with free access to GPS and car control features (*specific vehicle features may be determined by the type of system your DIRECTED SMARTSTART PRO module is connected with).
At any time in those first 3 days, you just visit mySMARTSTART where you can opt into a free 30 day GPS trial, also at no cost. Just opt into the trial, and select the plan you want to convert to at the end of the trial. You will not be charged until a few days prior to the end of the 30 day trial plan, and you can change your selected “Next” plan or cancel that plan selection at any time prior to your card being charged.